Joey — Accessibility Statement (English)

Draft written on 30/09/2026. Anything shown in square brackets [like this] is a detail that has not been decided yet and must be filled in before this is published as final. This statement covers the website joey-go.com only. The accessibility of the Joey Rider and Joey Driver apps has not been assessed and is not covered here — see "What is not yet accessible" below.

Last updated: 30/09/2026 (draft)

1. Our commitment

Y.A.R. Zemach Holdings Ltd. treats accessibility as part of the service rather than an addition to it. We want anyone to be able to read the documents on this site, whatever their ability, disability, or assistive technology.

2. The standard this site was made accessible to

This site was made accessible in accordance with Israeli Standard SI 5568, which adopts the W3C's WCAG 2.0 guidelines at conformance level AA.

This follows the Equal Rights for Persons with Disabilities (Accessibility Adjustments for Services) Regulations, 5773-2013.

3. What was checked and made accessible

The following was actually tested on 30/09/2026, across all five pages of the site (home, plus the privacy policy and terms of service in both languages):

• Colour contrast — every text-and-background combination on the site was measured by calculation, not judged by eye. Every pair meets the requirement: at least 4.5:1 for normal text and at least 3:1 for large text. This was checked in both light and dark mode, including the semi-transparent top bar at its worst case. The weakest pair on the site is 4.83:1.

• Hierarchical heading structure — every page begins with a single h1, and heading levels descend in order without skipping.

• Full keyboard navigation — the whole site is operable by keyboard. There is no interactive component anywhere on it other than links, there are no focus traps, and everything that can receive focus has a visible focus indicator.

• Skip link — every page starts with a "Skip to main content" link, revealed on keyboard focus, so the repeated header can be bypassed.

• Language marking — every page carries correct lang and dir attributes, and on the bilingual home page each language block is marked separately with its own language and direction. The links that switch language are marked in the language they lead to.

• Text alternatives for images — the site contains no images at all. No content images, no images of text, no icons carrying meaning. The round mark beside the wordmark is a CSS decoration and is not announced by a screen reader. There is therefore no image on this site that requires alternative text.

• Text resizing — text can be enlarged to 200% without loss of content or functionality, and pinch-zoom is not blocked on phones.

• Phone display — checked at phone width, with no horizontal scrolling.

• Semantic structure — pages are built from real content landmarks (header, nav, main, article, footer), real lists and real blockquotes, rather than from visual styling alone.

• Valid markup — the site has no duplicate IDs and no malformed tags.

4. Privacy: this site has no cookies and no tracking

This belongs here rather than in a separate notice, because it means there is no overlay, dialog or banner to dismiss before you can read anything.

Verified on 30/09/2026: the site contains no scripts at all, no third-party scripts, no external fonts, no images, no embedded frames, and no use of cookies or local storage. Fonts are the device's own system fonts. The site sets no cookies and collects no visitor information — which is also why there is no cookie banner, since one would state something untrue.

The site's hosting provider may log requests on its own server (an IP address, for instance), as any web server does. That is not tracking by Joey and is not cookie-based.

5. What is not yet accessible — exceptions

We state the exceptions plainly rather than leaving them to be inferred:

• 🔴 This site has not been surveyed by an external certified accessibility expert. The testing in section 3 was carried out internally against SI 5568 / WCAG 2.0 AA. [whether an external accessibility survey will be carried out, and when]

• The documents on this site are drafts. The privacy policy and terms of service have not been reviewed by a lawyer, and anything in square brackets is a decision not yet made. That is a limitation of content, not of accessibility — but it matters to anyone relying on the documents.

• There are no accessible PDF versions of the documents. They are meant to be read in a browser, and are styled for printing directly from it (including saving as PDF) without losing content.

• 🔴 The Joey Rider and Joey Driver apps are not covered by this statement. Their accessibility has not been assessed. [target date for making the apps accessible]

• The site does not offer individual accessibility arrangements (such as having the documents read out by phone). [whether such a service will be offered]

6. Accessibility enquiries

If you hit an accessibility problem on this site, we want to know, and we will fix it.

• Email: support@joey-go.com

• Accessibility coordinator: [accessibility coordinator name]

• Phone: [accessibility enquiries phone]

• Address: 25/4 Nissenboim, Netanya, IL 4247261

It helps to describe what you were trying to do, on which page, and with what technology (browser, screen reader, operating system) — it shortens the time to a fix.

7. Open items in this statement

In one place, for convenience:

1. ✅ Legal entity name — set 01/10/2026

2. ✅ Legal entity address — set 01/10/2026

3. [accessibility coordinator name]

4. [accessibility enquiries phone]

5. [whether an external accessibility survey will be carried out, and when]

6. [target date for making the apps accessible]

7. [whether individual accessibility arrangements will be offered]

8. ✅ Creating the support@joey-go.com mailbox — live 08/10/2026

A question for the lawyer, not an item to fill in

1. 🔴 [whether the extent of the accessibility obligation varies with the size of the business] — the regulations scale certain obligations by the size and turnover of the business and set different deadlines. The question applies to both the website and the apps, and in particular to whether a survey by a certified accessibility expert is required (item 5) or whether self-assessment plus this statement is sufficient. This is a legal question, not a business decision — to go to the lawyer along with the other documents.